To make a purchase in our online store, simply browse our catalog of products and add the ones you like to the shopping cart. Then, follow the checkout process and make sure you provide the correct shipping information.
We will send you an email with your order tracking information as soon as your order is shipped. You can also check the status of your order by logging into your account in our online store.
Yes, our website is protected by security measures to ensure that your personal and financial data is safe.
We accept several forms of payment, including credit card, bank transfer and PayPal. Choose the option that suits you best at the time of purchase.
Once payment has been made, the job is reserved for you! We call you quickly to confirm availability and delivery times (on average 7 days). We then define together the ideal delivery day at the address you indicated during payment.
Shipping & Delivery
The works of art are shipped carefully packed and protected to guarantee their arrival in perfect conditions. The shipment is made through companies specialized in the transport of works of art.
Your order will be delivered within 5 to 7 working days.
The delivery price is free for the entire United States of America. Please note that our prices include:
- Insurance. Your order is 100% protected in case of any damage or loss.
- Shipping costs of the third party logistics provider.
Returns & Exchanges
Yes, at Roselle Gallery we want our customers to be completely satisfied with their purchase. Therefore, we offer a 10-day return policy from the receipt of the artwork, as long as the artwork is in the same condition as it was sent. Contact our customer service for more information on how to return a product (+17542087171).
If there is a problem with your order, please contact us at (+17542087171). Take photos of the packaging (preferably before opening) and of the actual damage to the products. The more photos we have, the easier it will be for us to help you. Your order is 100% insured. In case something is wrong with the product, you are eligible for a full refund unless you choose to have it replaced. In this case, we will arrange for the replacement of your item. All of these options are free of any additional charges. If you choose to receive a refund, Roselle Gallery will cover all return costs.
Our customer service hours are Monday through Friday, 9:00 am to 5:00 pm.
Do you have any question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.